Shipping Policy
This Shipping Policy details the terms and conditions for the delivery of Microsoft Office products purchased through our website.
1. Shipping Methods & Delivery Time
Digital Products: Since Microsoft Office products are delivered digitally, no physical shipping is required. After a successful payment, you will receive a download link or activation key via email instantly.
Physical Products (if applicable):
We offer the following shipping options for physical items:
- Standard Shipping: Estimated delivery within 3 business days.
- Expedited Shipping: Estimated delivery within 3 business days.
- International Shipping: Delivery time may take up to 3 weeks, depending on the destination.
Delivery times are approximate and may vary due to location and courier service conditions.
2. Shipping Charges
- Digital Products: No shipping charges apply to digital downloads.
- Physical Products (if applicable): Shipping costs are determined at checkout based on your shipping address and chosen delivery method.
3. Order Processing Time
- Orders are processed within 3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Shipping Restrictions
- We currently ship within the supported regions.
- Certain products may be unavailable for delivery to specific locations due to legal or regulatory restrictions.
5. Shipping Confirmation & Tracking
Once your order has been dispatched, a confirmation email with tracking details will be sent to you. You can use the tracking number to monitor the shipment’s progress.
6. Address Accuracy
To ensure smooth delivery, please provide a complete and accurate shipping address at checkout. We are not responsible for delays or misdeliveries caused by incorrect address details.
7. Lost or Damaged Products
- Digital Products: If you face any issues with downloading or activation, please contact our support team for assistance.
- Physical Products: If your shipment is lost or arrives damaged, contact us within 3 days of receipt. We will coordinate with the shipping provider to resolve the issue.
8. Customs & Import Duties
For international orders, customs duties and import taxes may apply. These charges are the buyer’s responsibility. Please check with your local customs office for further information on possible fees.
9. Contact Us
If you have any questions or concerns about our shipping policy, feel free to reach out to our customer support team:
📧 Email: info@unifiedofficestore.com
📞 Phone: 24/7 Support Service
🏢 Address: 1238 Parkway Street, Burbank, California 91504, United States